Subscription to CardZprinter's general conditions


Please read these Terms of Use carefully. These Terms of Use govern your access to and use of this Site. By accessing or using this Site, you agree to be governed by these Terms of Use and any additional guidelines, restrictions or rules that may be placed on specific sections or services of this Site. All such additional notices, restrictions or rules are hereby incorporated by reference into the current Terms of Use. CardZprinter reserves the right to change this Site and its Terms of Use at any time without prior notice. You are advised to review these Terms of Use each time you access this Site.

You also agree that we may communicate any legal information or communications to you electronically, by posting them on our site or, if you choose, by sending you an email to the address you provided when you registered on our site. You may withdraw your consent to receive such electronic communications by contacting our Customer Service Department. However, if you do not consent to receive such electronic communications, you should discontinue use of your account.


CardZprinter est la propriété exclusive de INNOVATIO PRIMUS, société par Actions Simplifiée au capital de 1 000 (milles) euros, immatriculée au RCS de Meaux sous le 817 984 446 00028 dont le siège social est situé Domaine Saint-Patrick, 13 rue du lavoir, 77750 BOITRON. Pour contacter nos services: CardZprinter, Domaine Saint-Patrick, 13 rue du lavoir, 77750 BOITRON E-mail:


CardZprinter's products are always invoiced on the basis of the price list valid on the day of receipt of the order. CardZprinter reserves the right to change its prices in accordance with the price regulations. Our prices are exclusive of tax, goods packed ex-workshop.

Terms of payment

In the absence of contractual stipulations, the work carried out by the company is understood to be paid in full, including VAT, when the order is placed. The methods of payment accepted are: by bank card, Paypal, bank card via Paypal, cheque, administrative order and bank transfer. The Client acknowledges that the printing of his work will only take place after full payment of his order.


The means taken into account to accept an order are: the website and email. Orders will be validated on receipt of full payment including VAT, as well as receipt of the files supplied by the customer, provided that the files sent meet the criteria required for optimum print quality. The customer undertakes to comply with the ordering procedures set out on the website. Files sent, in whatever form, by the Customer will not be returned to the Customer.

It is agreed that we are not responsible for printing, colour, font, or fade/editing defects, if these are present in your files.

If an intervention or correction on your files is necessary, you must imperatively send us an email specifying which order is concerned by the correction and send us the corrected file ready to use. Any order placed can only be cancelled the same day before 4pm via our website, provided that the first stages of production are not already underway.

Any cancellation of an order can only be made after our acceptance and will in this case be confirmed in writing in the form of an email.

Complaints will be considered within one week of the date of delivery of the order.
Beyond that, no claims will be considered.

Delivery and transport

Our goods, even carriage paid, travel at the risk of the recipient. Please note that the transport times indicated in working days are only indicative and are never guaranteed (unless expressly agreed between us to the contrary), which may in no case oblige us to pay compensation or lead to refusal of delivery.

In case of defective delivery, CardZprinter guarantees only the exchange of the goods for products that comply with the details of the order, to the express exclusion of any damages for direct or indirect loss.

Return policy

Reminder in case of withdrawal

The goods and services offered on are EXCEPTIONS TO THE RIGHT OF RETRACTION. As the goods are made to your request and customised, you do not have a right of withdrawal.

If however you choose to buy a good that does not fall under the exception to the right of withdrawal on you have in accordance with the provisions of Article L.121-21 of the Consumer Code, a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your reasons or pay a penalty.

Returns must be made in their original condition and complete (packaging, accessories). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

Pour votre retour, envoyez vos produits à l’adresse : 

Cardzprinter - Domaine Saint-Patrick, 13 rue du lavoir
77750 Boitron

The customer is responsible for the costs of returning the goods.

En cas d’exercice du droit de rétractation, Innovatio Primus pour procédera au remboursement des sommes versées (Prix du produit), dans un délai de 14 jours après notification de votre part, via le même moyen de paiement que celui utilisé lors de la commande.

In the case of receipt of a product that does not conform to the order (damaged, wrong product delivered, wrong printing, etc.)

Products must be returned in their original condition and complete (packaging, accessories). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

En cas de non conformité, le client devra transmettre à ses frais un minimum de 5% de la commande par voie postale à Domaine Saint-Patrick, 13 rue du lavoir 77750 Boitron, à l’attention du Service Qualité Cardzprinter dans le but de traiter la situation correctement (Le Service Qualité se réserve le droit de modifier selon les cas cette quantité). En cas de réimpression ou de remboursement Cardzprinter s’autorise à demander la récupération de l’ensemble des produits. Les frais de port seront à la charge du client.

Compte tenu des pratiques admises dans la profession et des contraintes techniques liées à nos fabrications, notre Société n’est pas tenue d’assurer la livraison de l’exacte quantité prévue à la commande. Le client est tenu d’accepter une tolérance en plus ou en moins de 5 % des quantités prévues.

Transfer of rights

From the time of delivery, the buyer assumes responsibility for the delivery of the goods and the buyer assumes responsibility for any damage to the goods. In respect of any product supplied to the customer in electronic format, the customer agrees that delivery of such product shall take effect (a) at the time we transmit such product by e-mail or other electronic communication to the customer or (b) at the time we send notice to the customer that the product is available for download from the site.

Intellectual property rights and limited use copyright

All clients are presumed to be the owners of the reproduction rights of the documents, images, logos, fonts (hereinafter referred to as the "Computer File"), benefiting from the laws on intellectual property, which they entrust to our services for printing. He therefore assumes full responsibility for any prejudice that may be claimed by a third party.
These computer files, provided by the customer, must strictly comply with the ordering procedures listed on the website.
This Site contains graphics, photographs, images, document templates, artwork, text, fonts, software and other information (hereinafter referred to as "Content"). This Site and all Content, including your custom logos, are the copyrighted property of CardZprinter, and/or its affiliates (hereinafter "CardZprinter") or are the copyrighted property of parties who have granted CardZprinter permission to use such property. All rights in this Site and its Content are reserved worldwide. The storage, copying, distribution, publication or use of any part of the Content except as expressly permitted in these Terms of Use is strictly prohibited. CardZprinter reserves the right to add, delete or modify any part of the Content at any time without prior notice and to offer similar logos to other customers. Any modification of the Content, by You or CardZprinter, remains the property of CardZprinter and its licensors.

CardZprinter does not guarantee that the logos created will not be similar to existing logos and does not guarantee that this is not against the law. It is your responsibility to consult your lawyer for any copyright or other rights regarding the originality of the logos.

Use of the site

You are permitted to access and use this Site solely for the purpose of preparing, evaluating and ordering printed products and related services (hereinafter referred to as "Products") through CardZprinter. No other downloading, retention, use, publication or distribution of any portion of the Content is permitted or authorized except as may be transferred to you by CardZprinter. Your purchase of Products from CardZprinter does not authorize you to use any of the Content other than the finished printed Products as provided to you by CardZprinter. You agree to use this Site in a responsible manner in full compliance with these Terms of Use and your local laws and regulations, including import-export regulations. Without exception, none of the Content may be used as a trademark or service mark, for pornographic, unlawful, defamatory, invasive of privacy or publicity rights, or to infringe any intellectual property, trade name or service mark, or other intellectual property rights of any person or entity. You agree not to use this Site to develop Products that are offensive, illegal, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. CardZprinter may terminate services to customers who are found to be using CardZprinter for undesirable purposes.
You are personally responsible for the use you make of the Content by incorporating into your Products other images, graphics, text or other materials, particularly in cases of infringement. You agree not to include in your Products any text, images, designs, trademarks, service marks or other works in which the intellectual property rights are owned by any third party without first obtaining the appropriate permissions from the owners. You warrant that your Products will not infringe any third party rights, including intellectual property rights, trademark rights, personality rights and privacy rights, that they will not defame or libel any third party, and that you have all necessary rights or permissions to incorporate third party content into your Products, including any content available through any third party service accessible through the Site. By placing an order on this Site, you warrant that you have all necessary right, permission and authority to place the order and that you authorize CardZprinter to print Products on your behalf. You authorise CardZprinter to copy, modify, create templates and derivative works and vectorise any content uploaded by you for the purpose of fulfilling your order. You warrant that you have sufficient rights to authorise CardZprinter to copy, modify, create derivative works and vectorise any content uploaded by you for the purpose of fulfilling your order.

You agree to be personally responsible for maintaining the security of your password and for controlling access to the account that you hold. You agree to be personally responsible for all orders placed or other actions taken through your account.

Cause for exemption 

Any event beyond our control, such as fire, flood, embargo, insurrection, labour disputes, general lack of supplies, energy or means of transport, which prevents the performance of our obligations, shall be considered as a cause for exemption and shall entitle us to withdraw from the contract without compensation or damages by simple written notification to the buyer. However, the occurrence of a momentary force majeure event shall only have the effect of suspending the execution of our contractual obligations, without this period exceeding 30 days.

Limitation of liability

In the case of electronic order entry at the customer's premises, the validation of the preview on the screen by the customer, user or supervisor of the print order, engages his entire responsibility. CardZprinter is not responsible for mistakes or errors that the user may have missed. Taking into account the printing visualization processes and the media used, a difference in the shade of the paper or of the print cannot constitute a reason for refusal.
Any client is presumed to be the owner of the reproduction rights of the documents, images, logos, fonts, benefiting from the laws on intellectual property and cannot engage the responsibility of CardZprinter regarding the reproduction rights that have been transmitted to us.

Comments sent to the site

Any feedback, suggestions, proposals or other comments (collectively, "Comments") sent to CardZprinter in connection with the operation or Content of this Site will be provided by the sender and received by CardZprinter on a non-confidential basis. All such comments, suggestions and other information shall become the exclusive property of CardZprinter. By submitting any such information to CardZ Printer, you agree to transfer and assign, free of charge, all of your right, title and interest in and to the information, including any copyright and other intellectual property rights. You agree that CardZprinter may be free to use such information in a non-restrictive manner.

Applicable law and jurisdiction

The present general conditions of sale and the resulting contractual relations are governed by French law. In the event of a dispute, whether concerning the execution of the work or the conditions of sale, the Commercial Court of Meaux shall have sole jurisdiction, even in the event of multiple defendants or an appeal for intervention or guarantee.

Access to the Customer's computer data

As provided for by the law of 6 January 1978, the Client has the right to access, rectify and delete his data. The Client may notify the CardZprinter service by simple letter addressed to the following address CardZprinter - Domaine Saint-Patrick, 13 rue du lavoir, 77750 BOITRON.


Our website uses cookies. These are small text files stored on your hard drive. The cookies used on our site allow us to offer you the following service: identification on a new visit and updating the information in your shopping cart.
During your browsing, most cookies are intended to enable or facilitate your current and future browsing and are necessary for the proper functioning of our platform.
Refusal to install a cookie may make it impossible to access certain services. However, the user can configure his or her computer to delete these various cookies: to do so, please refer to the settings of your Internet browser.